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Privacy at a Glance

General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below.

Data Collection on Our Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator:

Woodfire Dining Olympia
3905 Saas-Almagell
Phone: +41 (0)27 957 23 01
Fax: +41 (0)27 957 33 13
Email: pirmin.zurbriggen@rhone.ch
Website: www.wellnesshotel-zurbriggen.ch

How do we collect your data?
Some data is collected when you provide it to us. This may be data you enter into a contact form, for example. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., browser, operating system, or time of the page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.

Analysis Tools and Third-Party Tools

When visiting our website, your surfing behavior may be statistically evaluated. This happens primarily with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the privacy policy below. We will inform you about the objection options in this privacy policy.

SSL and TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the change in the browser's address line from “http://” to “https://” and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website

If there is an obligation to provide us with your payment details (e.g., account number for direct debit authorization) after concluding a paid contract, these details are required for payment processing. Payment transactions using common means of payment (Visa/MasterCard, direct debit) are exclusively carried out via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the browser's address line switching from “http://” to “https://” and by the lock symbol in your browser line. With encrypted communication, your payment details that you send to us cannot be read by third parties.

Cookies

Some of our web pages use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website.

Cookies that are necessary to allow electronic communications or to provide certain functions you wish to use (such as a shopping cart) are stored pursuant to Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service free of technical errors. If other cookies (such as cookies for analyzing your browsing behavior) are also stored, they will be treated separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files." These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address

This data is not combined with data from other sources.

The collection of this data is based on Art. 6(1)(b) and (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and the optimization of its website — for this, the server log files must be collected. The processing also serves the performance of a contract or pre-contractual measures.

Request by Email, Contact Form, Phone or Fax

If you contact us by email, contact form, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of dealing with your request. We do not pass these data on without your consent.

The processing of these data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been requested.

The data sent to us via contact requests will remain with us until you ask us to delete it, revoke your consent to its storage, or the purpose for its storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions — in particular statutory retention periods — remain unaffected.

Registration on This Website

You can register on our website to use additional features offered on the site. We use the data entered only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, such as in the scope of the offer or in the event of technically necessary changes, we will use the email address provided during registration to inform you in this way.

The processing of the data entered during registration is based on your consent (Art. 6(1)(a) GDPR). You may revoke your consent at any time. A simple email making this request is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.

Cookie Consent

Our website uses the cookie consent technology of vioma GmbH to obtain your consent to store certain cookies in your browser and to document this in accordance with data protection regulations. The provider of this technology is vioma GmbH, Industriestrasse 27, 77656 Offenburg, Germany.

When you enter our website, a vioma cookie is stored in your browser, in which the consents you have given or the revocation of these consents are recorded. These data are not passed on to the provider.

Revocation of Your Consent

You can revoke your consent given via the cookie consent dialog at any time with effect for the future. To change your selection, click here. The cookie consent dialog will then reappear, and you can adjust your preferences. Alternatively, you can delete the vioma consent cookie manually in your browser. From that point on, we will no longer process your data.

The logging of your consent or refusal is carried out based on a legal obligation in accordance with § 76 BDSG and Art. 6(1)(c) GDPR. Statutory retention obligations remain unaffected.

Commissioned Data Processing

We have concluded a contract with vioma for commissioned data processing to ensure data protection-compliant processing.

Analytics Tools and Advertising

Use of External Tracking Services
This website uses the following external tracking services:
- Google Analytics, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
- Facebook Pixel Tracking, Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland
- TikTok Pixel, TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland
- Google Analytics 4 Signals, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user’s origin. These data may be aggregated by Google into a profile that is assigned to the respective user or their device.

Google Analytics uses technologies that allow the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this analysis tool is based on your consent (Art. 6(1)(a) GDPR). You may revoke this consent at any time.

IP Anonymization

We have activated the IP anonymization feature on this website. As a result, your IP address will be shortened by Google within the member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Further information on the handling of user data by Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Google Analytics Demographics

This website uses the “demographic features” function of Google Analytics. It allows reports to be created that contain information about the age, gender, and interests of site visitors. These data come from interest-based advertising by Google and from third-party visitor data. This data cannot be attributed to any specific individual. You can disable this feature at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as explained in the “Browser Plugin” section.

Google Analytics E-Commerce Tracking

This website uses the “E-Commerce Tracking” feature of Google Analytics. With E-Commerce Tracking, the website operator can analyze the purchasing behavior of website visitors to improve its online marketing campaigns. For example, it can track orders, average order values, shipping costs, and the time from viewing a product to purchase. These data can be aggregated by Google under a transaction ID that is assigned to the respective user or their device.

Storage Duration

User and event-level data stored by Google that are linked to cookies, user IDs, or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) are retained for 14 months before being deleted or anonymized. More details can be found here: https://support.google.com/analytics/answer/7667196?hl=en.

Google Signals

We use Google Signals. When you visit our website, Google Analytics collects, among other things, your location, search history, YouTube history, and demographic data (visitor data). These data may be used for personalized advertising via Google Signal. If you have a Google account, this visitor data is linked to your Google account and used for personalized messaging. The data is also used to create anonymized statistics on user behavior.

Facebook Pixel

This website uses Facebook's visitor action pixel for conversion tracking. The service provider is Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data is also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have clicked on a Facebook ad to reach the provider’s website. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The collected data is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy: https://www.facebook.com/about/privacy/.

This allows Facebook to display ads on Facebook pages and outside of Facebook. We as the site operator have no influence on this data use.

The use of Facebook Pixel is based on your consent (Art. 6(1)(a) GDPR); this consent can be revoked at any time.

Data transfer to the USA is based on the EU Commission's Standard Contractual Clauses. Details can be found here: facebook.com/legal/EU_data_transfer_addendum and facebook.com/help/566994660333381.

You can also deactivate the “Custom Audiences” remarketing feature in the Ad Settings section of your Facebook account: facebook.com/ads/preferences. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: youronlinechoices.com.

Storage Duration

We process your data as long as it is required for the respective purpose. Where statutory retention obligations exist — for example under commercial or tax law — the relevant personal data is stored for the duration of the retention obligation. After the retention period ends, it is checked whether continued processing is necessary. If it is no longer required, the data is deleted.

Your Rights Regarding Your Data

Of course, you can request information about your stored personal data at any time and — if it is no longer necessary — request deletion or restriction of the processing of your data.

Right to Object

You may object to the setting of cookies by vioma TAO at any time by configuring your internet browser accordingly. Such a browser setting would prevent vioma from placing a cookie on your system. Cookies already placed can also be deleted at any time via your browser or other software programs.

More information on how vioma handles user data can be found in their privacy notices.

Links to Social Networks and Review Platforms

Our website contains links to our external profiles or entries on the following third-party platforms:
- Instagram (Meta Platforms Ireland Ltd.)
- Facebook (Meta Platforms Ireland Ltd.)
- The Fork (Tripadvisor LLC)
- Tripadvisor (Tripadvisor LLC)

These are simple hyperlinks only. This means that when you click on such a link, you will leave our website and be redirected directly to the platform. Only then may personal data be processed by the platform operator.

We would like to point out that by visiting these external pages, personal data (e.g., IP address, location data, or device information) may be collected, processed, and stored by the respective providers. We have no influence over this data processing.

For more information about privacy on these platforms, please refer to the respective privacy policies:

Your Rights

Access, Deletion, and Rectification

Within the scope of the applicable legal provisions, you have the right at any time to receive free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, the right to correct or delete this data. You can contact us at any time at the address given in the legal notice for this purpose and for further questions on the topic of personal data.

Right to Restrict Processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time using the address given in the legal notice. The right to restrict processing applies in the following cases:

If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke your consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

If the data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation, including profiling based on those provisions. The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms or the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, including profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or the place of the alleged infringement. This right exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.